Assistant Professor of Economics at Trinity College Dublin
Keynote: “Ireland’s Economic Outlook with a Focus on Housing”
Ronan Lyons is an Assistant Professor of Economics at Trinity College Dublin, where his research focuses on housing markets, urban economics and economic history.
His doctorate at Oxford was on Ireland’s housing market boom and bust of the early 21st Century and his academic research has been published in leading peer-reviewed journals, such as the Journal of Housing Economics, Energy Economics, and Regional Science & Urban Economics. He is a consultant to the IMF on residential property prices, a frequent contributor to national and international media on Irish housing and the broader economy and the author of the quarterly Daft.ie Reports on the Irish housing market.
Tommy Smyth – Tom Smyth & Associates
Susannah Hewson – CX Change
Recruitment and Retention: A Quest for Talent
Tommy Smyth is a Director of Tom Smyth & Associates (TSA), who have assisted both Irish and international employers in Ireland in meeting their Human Resources objectives since 1991. TSA services include HR Consultancy, Conflict Resolution, Health & Safety, Employment Law, Training and our online HR application, TrainStationHR. He provides expert advice to employers regarding compliance with Employment Law and how to solve difficult HR problems in a fair and compliant manner.
Susannah works with businesses to help improve their customer experience (CX), Depending on the individual business challenge, she offers solutions such as; customer experience management & staff training, action planning workshops and customer experience strategy design, Susannah’s background is Social Science and she has worked with brands such as Golden Discs, Capital Credit Union, Butler’s Cafés, Bank of Ireland Treasury & Global Markets, Insomnia Coffee Group, Easons and Virgin Media.
Both Tommy and Susannah are looking forward to guiding delegates through the challenges of sourcing and keeping high-quality talent.
Social Media Expert
Key Digital Marketing Trends
Greg Fry is an International Social Media trainer who delivers LinkedIn, Facebook, Twitter, YouTube, Instagram, Pinterest, Snapchat, Digital Video and Social Business Strategy training and workshops for institutions such as the Digital Marketing Institute, Sure Skills and the Digital Skills Academy.
He has worked with top multinationals including Ulster Bank, Vodafone, Microsoft, Symantec, Virgin Media, Abbott Labs and Coca Cola Hellenic.
Alongside training, he works as a Social Business Consultant. “I believe that in order to make social media work for your business you must have a clear business goal, a clearly defined strategy and make sure that everything you do is measurable.”
Managing Director – Insight Retail Group Ltd, Executive Editor – Insight DIY
Managing Director of Insight Retail Group and Executive Editor of Insight DIY, Steve has completed 30 years in the Home Improvement industry and is today both an international speaker, thought-leader and independent commentator on the retail industry.
Steve’s career has been spent in the Home Improvement industry, including senior commercial roles with companies such as Spear & Jackson, Cuprinol and Akzo Nobel Dulux. After 20 years of managing large brands and a range of global retail customers, in 2010 he established Insight Retail Group Ltd.
Through the website Insight DIY, his company delivers up to the minute breaking news and market intelligence for suppliers, retailers and investors operating within the Home Improvement & Garden industries.
Over the last 9 years the Insight business has expanded into the consumer sector with the launch of Kitchen Compare.com, the first and only price comparison website for the Home Improvement Industry.
With his in-depth knowledge of the retail industry, his personal interest in the latest trends and technology and with insights gained from his digital business, Steve is well positioning to comment on the ideas and initiatives that are likely to re-shape our industry for many years to come.